With two-factor authentication, you don't need to remember any security questions. It might take a few days-or longer-depending on what specific account information you can provide to verify your identity.ĭo I still need to remember any security questions? Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. If I can't sign in, how do I regain access to my account? It’s one less thing to do, and your account is still protected with two-factor authentication. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. You can also get a code directly from Settings on a trusted device. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. What if I can't access a trusted device or didn't receive a verification code? Then you can unlock your account with your existing password or reset your password. If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.
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